Herb is the largest and most trusted digital platform in cannabis, connecting millions of consumers with the brands, products, and education they care about most. We work with dispensaries and global brands to drive awareness, traffic, and sales in a compliant, scalable way. We combine media, creative, and performance marketing to help our partners drive real business results; whether that’s store visits, online sales, or brand awareness. Our SaaS-style revenue model is built for scale, and our client relationships are rooted in long-term success, not one-off campaigns.
As a Digital Marketing Client Success Manager (CSM), you’ll be both a trusted growth advisor and a digital strategist. You’ll own a portfolio of performance marketing clients—driving retention, revenue expansion, and campaign success. This is not just about relationship management. You’ll bring a deep understanding of paid media, SEO, email, and analytics to help clients hit and exceed their business goals. You’ll collaborate cross-functionally with media buyers, SEO specialists, designers, and analytics teams, ensuring clients see measurable ROI from every campaign. The right candidate has agency-side experience, knows how to interpret marketing data, and can confidently guide client conversations from tactical execution to big-picture growth strategy.
Send us your resume and a short note on why you’re the right fit for this role to careers@herb.co.