Strain Stars Reviews (2026): What Customers Are Saying About Every Location

Strain Stars reviews are unusually consistent for a dispensary group running three New York locations. White Plains sits at a perfect 5.0. Riverhead is at 4.9. Farmingdale holds 4.8 across more than 3,000 people.

Ratings that high across that many customers are rare in cannabis retail. So we pulled the feedback from Google and Reddit to see what’s driving it, where the criticism lands, and what you should know before you go.

Important: This article is for informational purposes only. Cannabis is for adults 21+ with valid ID. Strain Stars is a licensed New York adult-use dispensary; products, prices, hours, and delivery terms change often, so confirm current details with the store. 

By the numbers, yes. The consensus across platforms is quite positive, and the same themes repeat at every location.

Staff knowledge is the single most common praise point. Customers name specific budtenders in review after review, which is a great sign. Pricing and deals come second. BOGO offers, monthly promos, and staff pointing customers toward cheaper options that work just as well show up constantly.

Strain Stars delivery reviews are in the same lane. For many customers, their experiences boil down to speed and reliability. Those two themes dominate the feedback.

The criticism is valid too. Crowding at peak hours, higher prices on premium picks, and one longtime customer who felt the selection didn’t match their taste. More on that below.

Important: Reviews in this section come from third-party platforms. They are independent of Herb and are unverified. Individual experiences may vary.

White Plains is the standout on paper. A flawless 5.0 rating across 803 Google reviews is not a normal number for any retail business. Here’s a quick look at Strain Stars White Plains reviews:

• Perfect rating with 5.0 stars across 803 Google reviews as of 2026.
• Staff gets named constantly. Reviewers single out Royal, Elizabeth, Gio, Zynia, James, AJ, and Frank by name for walking them through options without rushing.
• The space itself gets mentioned. Clean, professional, and welcoming come up in many first-visit reviews.
• BOGO deals get local love. On a r/Westchester thread about favorite dispensaries, Strain Stars was the top recommendation for that reason.
• One commenter reported two 2g carts for $90 during a BOGO run, and noted the deals rotate monthly.
• The store is big enough to confuse people. A commenter on that same thread asked whether the entire building was the dispensary. It is.

Strain Stars Riverhead reviews run 4.9 stars across 1,127 Google reviews. The feedback here centers almost entirely on the people behind the counter.

• 4.9 stars, 1,127 Google reviews. The second-largest review base in the group.
• Here, it’s all about budtender education. Many reviewers describe leaving with a much deeper understanding of what they bought than when they came in.
• Specific names come up often. Kurt, Brett, and Austin are the ones customers keep asking for by name.
• Beginners say they feel comfortable. Multiple Strain Stars Riverhead reviews mention staff being patient with basic questions.
• Repeat customers report the same experience every time, which matters more than one single great trip.
• If you’re newer to dispensaries and want someone to explain what you’re looking at, Riverhead reviews would say this store is a great start.

Farmingdale is the flagship and the most-reviewed location, holding 4.8 stars across 3,179 Google reviews. Maintaining that across more than three thousand customers isn’t easy.

• 4.8 stars, 3,179 Google reviews. One of the highest-rated dispensaries on Long Island.
• Selection is huge. Customers mention vapes, concentrates, tinctures, flower, pre-rolls, edibles, and THC drinks all under one roof.
• Prices and deals get repeat mentions, often alongside compliments on staff friendliness. Tom, Jadyn, Ian, and Matt are this store’s MVPs.
• Mistakes get made right. On r/NYSCannabis, a delivery customer described receiving a defective cart and getting a replacement delivered the next morning at no cost. They called Strain Stars the most professional dispensary on Long Island.
• The honest drawback. That same Redditor said the selection didn’t line up with their personal taste. Worth checking out what’s actually in their “huge selection” before purchasing.
• Opening-day chaos. A 2023 r/longislandents thread on Strain Stars NY described long lines and a packed room. Though they even called the store organized and the budtenders friendly.

Yes, Strain Stars is considered a good dispensary in New York based on thousands of positive reviews from shoppers. More than 5,000 combined Google reviews across three locations all point to consistently positive experiences. 

Staff knowledge and the extensive product selection are the real differentiators for reviewers. Customers don’t just say the budtenders are “nice”—they name them, trip after trip, and describe leaving with a better understanding of what they bought than when they walked in. Pricing and deals back that up, with BOGO runs and monthly promos coming up constantly, and staff who point people toward the cheaper option that works just as well rather than the pricier one.

Most criticism centers around busy times during peak hours and top-shelf, premium products not being cheap. 

Which Strains Stars location is best depends on what you want and where you are based in New York:

• White Plains has the cleanest rating and the polished first-visit experience
• Riverhead is the pick if you’re newer and want someone to patiently walk you through the menu. 
• Farmingdale is the flagship: the deepest selection on Long Island and the same-day delivery operation.

If you’re shopping New York cannabis and want a dispensary where the person behind the counter actually knows the menu, Strain Stars earns the ratings it’s holding.

Delivery runs out of the Farmingdale store at 1815 Broadhollow Rd, covering Long Island same-day.

• Delivery hours: 10 AM to 8 PM, with in-store shopping 9 AM to 9 PM
• Speed: customers report 20 to 60 minutes, with most orders landing inside a 2-hour window
• Minimums and fees: none on either
• Payment: pay-by-bank, with roughly a 4% fee on the subtotal before tax
• Happy hour: 10% off delivery orders over $150 placed between 10 AM and 12 PM
• ID check: 21+ with government-issued ID, verified in person at handoff

New York regulations require in-person ID verification, so nothing gets left at the door. Order through the Strain Stars site, pick delivery, and enter your address during delivery hours to qualify for same-day.

A 7-pack of hand-rolled pre-rolls in unbleached hemp wraps, packed in a copper tin that’s actually built to travel. The GDP genetics come through on the nose, heavy on grape and berry from its Mendo Purps and Afghani parentage. It’s commonly reported as a wind-down indica rather than an afternoon one.

• Potency: 25.2% THC, 1.33% terpenes
• Strain: Grand Daddy Purple
• Size: seven 0.5g pre-rolls
• Price: $38.00

Shop Grand Daddy Purple 7pk by Ruby Farms.

Whole flower, hand-trimmed, and a full eighth. The profile leans earthy with sweet spice underneath and a light fruit note on the exhale. Rolling Green built this one for slow evenings. The vibe is in the name. Save it for exactly that.

• Potency: 23-28%, varies by batch
• Strain: Night Moves
• Size: 3.5g
• Price: $36 to $53

Shop Night Moves 3.5g by Rolling Green.

This is the potency play. Rove’s live resin melted diamonds run up to 95%, paired with hardware built for bigger, smoother pulls. Maui Waui is the Hawaiian sativa classic, all pineapple and banana on the front end.

• Potency: 89.55% THC, 0.19% CBD, 0.29% terpenes
• Strain: Maui Waui
• Size: 1g
• Price: $80.00

Shop Maui Waui 1g Diamond Vape by Rove.

Important: Laws vary by state. A narrower federal hemp definition takes effect on November 12, 2026. Check current state and federal laws before buying.

Across all three locations, Strain Stars reviews point in the same direction.

• Staff knowledge is the consistent standout
• Deals are competitive
• Delivery is fast

White Plains has the cleanest rating. Riverhead is the pick if you want patient answers. Farmingdale has the deepest selection and the delivery operation.

If you’re shopping New York dispensaries and want more options, our guide to buying weed in New York City covers the wider landscape. And if you’re tracking how the federal hemp changes land in November, that’s worth reading before you stock up.