Dank Geek: Reviews, Customer Service, & Honest Opinions

A headshop sticking around for nearly two decades? That’s rare. So what’s the deal with Dank Geek, and why do people keep coming back?

Since 2008, this online headshop has built a loyal following across the U.S., and a lot of that comes down to who’s running the show. Whoever’s behind the menu clearly knows their stuff—you won’t find any cheap knockoffs or gimmicky pieces here. Just quality glass, vapes, and accessories that actually make sense for real smokers.

But where they really shine? Customer service. Whether you cracked your favorite piece, found a better price elsewhere, or just need some solid advice, they’ve got you covered with fast returns, easy refunds, and price matching—because they know the struggle is real.

Read on to learn more about shopping with Dank Geek, one of our favorite pieces in their catalog, and what real customers are saying in Dank Geek reviews.

This has to be one of my personal favorite pieces from Dank Geek. LA Pipes knows its way around creating damn good glass.

The Showerhead Beaker Bong is built from heavy-wall American borosilicate glass (34mm diameter), so it can take a hit—literally. You can choose between:

• Single showerhead percolator (14” tall)
• Double showerhead percolator (16” tall)

Either way, you’re getting smooth, filtered hits, plus an ice catcher for extra cooling.

It doesn’t surprise me that this glass bong is one of Dank Geek’s best-sellers. Apparently it’s been the best-selling bong for nearly 10 years on the site.

This beaker bong also features a:

• 45-degree ground 18mm female joint
• 18mm to 14mm standard defused downstem
• 14mm male bowl

The best part is that LA Pipes backs their bongs with a lifetime warranty, and Dank Geek’s customer service makes sure you’re covered.

Buying glass bongs online always seemed like a gamble to me. What if it arrives broken, or what if I get it, take one look, and realize it’s just not the vibe?

Most online headshops make returns a nightmare. Any time I’ve tried, I get the third degree like I’m trying to pull off some elaborate scam. Dank Geek actually keeps it chill. Their no-questions-asked return policy means no exhausting back-and-forth, just a simple fix if something’s wrong.

All you have to do is fill out their contact form with the details. A Dank Geek rep will hit you back within 24-48 hours, and if you’d rather talk it out, drop your phone number on the form—I’ve even gotten a same-day call back.

Dank Geek reviews speak for themselves. Wondering if this brand is legit? I’ve copied and pasted several of the reviews from their site so you can see what other customers are saying:

I love this pipe!: Comes apart for cleaning and I love the shape and size. -Chyblee P.

Double the Dabs: This piece of quartz is absolutely amazing and it’s great for dabbing two types of my favorite wax at the same time! And I highly recommend this for major group sessions. -TheDabTender710

The go-to for go-with!: Perfect for a simple carry-along when on the go! ✌🏼✌🏼. -Denise M

Angus Enhanced Glass Dosing Capsule: The capsules are really nice, no mess, no waste. I believe the caps hold about 1/10 of a gram and gives you several hits. They are really convienant too! They come in a 3 pack. Load up 3 capsules grab an extra set of batteries along with your AE and enjoy the day!! -Arthur R

Best bong and pipe: The bong is out of this world! The pipe is even better. -Madison W

So Impressed!: Beautiful …High quality! I’m just floored that this quality bong is priced so low. It really is a fabulous deal. Thanks! -January

Nice pipe: Easy to use and clean. -Russell B

It’s pretty clear—Dank Geek is legit. They have some of the best customer service for an e-commerce company, even outside the cannabis industry.

With no-questions-asked returns, refunds, price matches, and concierge-style ordering, shopping at Dank Geek is a breeze. And you might just find your new favorite piece.

For more products and information about Dank Geek, visit their website at dankgeek.com.